Outage in EverTrue
Signal Platform - Some Constituent Records Temporarily not loading DonorSearch Summary View
Resolved MinorIncident Report
We are investigating an issue that is preventing some constituent records DonorSearch summary view to load. Please reach out to genius@evertrue.com if you have any questions.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 10/20/2026 04:46PM
This incident has been resolved.
IDENTIFIED
about 12 hours ago - at 10/20/2026 03:44PM
The issue has been identified and we are working on a fix now. Reach out to genius@evertrue.com if you have any questions.
INVESTIGATING
about 14 hours ago - at 10/20/2026 01:45PM
We are investigating an issue that is preventing some constituent records DonorSearch summary view to load. Please reach out to genius@evertrue.com if you have any questions.
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