Outage in Evolve IP

Webex login authentication issues

Resolved Minor
January 18, 2024 - Started over 1 year ago - Lasted 20 minutes
Official incident page

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Outage Details

Webex are currently experiencing a degradation of service relating to Webex login authentication. You may find that when signing in to the Webex client you get an error advising 'Single Sign On Failed, Incorrect X.509 certificate'. If you're already signed into Webex you won't be affected, and this doesn't seem to impact every user. More information can be found here: https://status.webex.com/incident/history?lang=en_US Please refer to Webex's status page for up-to-date information, and we'll update here when we hear more.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/18/2024 08:43AM

Webex have advised their remediation efforts are now complete and that service is now restored. Please raise a ticket with us if you continue to experience issues relating to Webex login.

IDENTIFIED over 1 year ago - at 01/18/2024 08:23AM

Webex are currently experiencing a degradation of service relating to Webex login authentication. You may find that when signing in to the Webex client you get an error advising 'Single Sign On Failed, Incorrect X.509 certificate'.

If you're already signed into Webex you won't be affected, and this doesn't seem to impact every user.

More information can be found here: https://status.webex.com/incident/history?lang=en_US

Please refer to Webex's status page for up-to-date information, and we'll update here when we hear more.

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