Outage in Evolve IP

Voicemail Box Creation

Resolved Minor
October 28, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of an issue involving voicemail boxes not being built correctly. If you build a new user, or enable voicemail on an existing user, the mailbox may not be built. We're investigating this and will provide an update shortly.
Components affected
Evolve IP Voicemail

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/28/2025 04:10PM

This incident is now resolved

INVESTIGATING 3 days ago - at 10/28/2025 02:07PM

We are aware of an issue involving voicemail boxes not being built correctly. If you build a new user, or enable voicemail on an existing user, the mailbox may not be built. We're investigating this and will provide an update shortly.

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