Outage in Exact System

Exact Online - Delay in processing of entry proposals scanning service (Global)

Resolved Minor
October 08, 2025 - Started 3 days ago - Lasted 2 days
Official incident page

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Outage Details

You may experience a delay in processing uploaded documents. This delay may last more than 24 hours. To optimize processing, you can: - Submit smaller batches rather than large collections of documents. - Submit invoices separately whenever possible. - Submit documents of sufficient quality - preferably the original PDF files, not scans or photos. Please refrain from resubmitting already submitted documents. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 10/10/2025 07:11AM

This issue has been resolved and there is no longer a delay in processing uploaded documents. Our apologies for the inconvenience.

IDENTIFIED 3 days ago - at 10/08/2025 07:28AM

You may experience a delay in processing uploaded documents. This delay may last more than 24 hours. To optimize processing, you can:
- Submit smaller batches rather than large collections of documents.
- Submit invoices separately whenever possible.
- Submit documents of sufficient quality - preferably the original PDF files, not scans or photos.

Please refrain from resubmitting already submitted documents. Our apologies for the inconvenience.

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