Outage in Exact System
Exact Online Premium - Payment batches not generated or matched (NL)
Minor
April 13, 2026 - Started about 10 hours ago
Official incident page
Official incident page
Incident Report
You may experience an issue where batch payment files are created, but no payment batches are generated, despite batch payments being enabled. As a result, imported bank statements are not automatically matched. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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INVESTIGATING
about 10 hours ago - at 04/13/2026 07:37AM
You may experience an issue where batch payment files are created, but no payment batches are generated, despite batch payments being enabled. As a result, imported bank statements are not automatically matched. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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