Outage in Exact System
Exact Online Payroll & Officient - Error when creating a new contract for an existing employment (NL)
Minor
May 18, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
You may get the error message 'contract cannot be created because there is an active payroll contract' while creating a new contract for an existing employment in Exact Officient when Exact Officient is linked to Exact Online Payroll. We are investigating this issue and this page will be updated as soon as more information is available. Our apologies for the inconvenience.
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INVESTIGATING
about 4 hours ago - at 05/18/2026 09:04AM
You may get the error message 'contract cannot be created because there is an active payroll contract' while creating a new contract for an existing employment in Exact Officient when Exact Officient is linked to Exact Online Payroll. We are investigating this issue and this page will be updated as soon as more information is available. Our apologies for the inconvenience.
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