Outage in Exact System
Exact Online Payroll - No premium Child Care Act calculated in case of high AOF (NL)
Minor
May 26, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
If the high AOF premium percentage is applicable, no premium for the Child Care Act (NL: Opslag WKO) is calculated. This is also the case when the Premium AOF is set to 'Benefit', as this setting uses the high percentage. We have identified the issue and are working on a fix. Our apologies for the inconvenience.
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IDENTIFIED
about 2 hours ago - at 05/26/2026 02:08PM
If the high AOF premium percentage is applicable, no premium for the Child Care Act (NL: Opslag WKO) is calculated. This is also the case when the Premium AOF is set to 'Benefit', as this setting uses the high percentage. We have identified the issue and are working on a fix. Our apologies for the inconvenience.
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