Outage in Exact
Integrated Payments - Microsoft Azure Issue
Resolved MajorIncident Report
Microsoft have reported an issue with Azure in the UK South region. This may have an affect on our Worldpay integration due to a dependancy on this service.
Practices experiencing issues are advised to revert to taking payments manually via the terminal. For instructions on how to complete this, click link here: https://help.softwareofexcellence.com/hc/en-gb/articles/360061593331-Setting-the-Paymentsense-Dojo-Terminal-to-Stand-Alone
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 01/26/2026 02:02PM
This incident has been resolved.
MONITORING
19 days ago - at 01/26/2026 09:27AM
Microsoft have reported an issue with Azure in the UK South region. This may have an affect on our Worldpay integration due to a dependancy on this service.
Practices experiencing issues are advised to revert to taking payments manually via the terminal. For instructions on how to complete this, click link here: https://help.softwareofexcellence.com/hc/en-gb/articles/360061593331-Setting-the-Paymentsense-Dojo-Terminal-to-Stand-Alone
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