Outage in Exact
Microsoft Outage
Resolved MajorIncident Report
We are currently experiencing a Microsoft outage, which is affecting the performance of a number of features of Exact, such as Online Booking, Patient Portal and Integrated Payments. Microsoft has implemented a fix and is currently working on rolling that fix out to impacted regions.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/29/2025 10:56PM
This incident has been resolved.
MONITORING
6 months ago - at 10/29/2025 09:28PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 months ago - at 10/29/2025 09:28PM
We are continuing to work on a fix for this issue.
IDENTIFIED
6 months ago - at 10/29/2025 09:27PM
We are continuing to work on a fix for this issue.
IDENTIFIED
6 months ago - at 10/29/2025 08:39PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 months ago - at 10/29/2025 08:36PM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 10/29/2025 08:36PM
We are currently experiencing a Microsoft outage, which is affecting the performance of a number of features of Exact, such as Online Booking, Patient Portal and Integrated Payments. Microsoft has implemented a fix and is currently working on rolling that fix out to impacted regions.
Latest Exact outages
Live Chat and EXACT Assist down - 17 days ago
Degraded Performance in Onine Booking and Patient Portal - 25 days ago
Issues Effecting Patient Portal - 29 days ago
Online Booking outage - about 1 month ago
Online Booking/Portal Issues - about 2 months ago
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