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Outage in Exact

Microsoft Outage

Resolved Major
October 29, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a Microsoft outage, which is affecting the performance of a number of features of Exact, such as Online Booking, Patient Portal and Integrated Payments. Microsoft has implemented a fix and is currently working on rolling that fix out to impacted regions.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/29/2025 10:56PM

This incident has been resolved.

MONITORING 4 months ago - at 10/29/2025 09:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 10/29/2025 09:28PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 10/29/2025 09:27PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 10/29/2025 08:39PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 10/29/2025 08:36PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 10/29/2025 08:36PM

We are currently experiencing a Microsoft outage, which is affecting the performance of a number of features of Exact, such as Online Booking, Patient Portal and Integrated Payments. Microsoft has implemented a fix and is currently working on rolling that fix out to impacted regions.

Latest Exact outages

Integrated Payments - Microsoft Azure Issue - 19 days ago
Issue with Integrated Payments through EXACT - about 1 month ago
SOE Connect - 2 months ago
Clinipad Issue - 2 months ago
Clinipad Link Service Error - 4 months ago

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