Outage in Exact
Unable to contact Support via Live Chat
Resolved MajorIncident Report
We have identified an issue causing users to be unable to contact our agents via Live Chat. We are working on a full resolution currently and will update our status page as soon as we can. Exact Assist can still be accessed and will be able to provide answers to most queries.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 06/06/2025 03:15PM
This incident has been resolved.
IDENTIFIED
8 months ago - at 06/06/2025 01:26PM
We have identified an issue causing users to be unable to contact our agents via Live Chat. We are working on a full resolution currently and will update our status page as soon as we can. Exact Assist can still be accessed and will be able to provide answers to most queries.
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