Outage in Exact
Unable to contact Support via Live Chat
Resolved MajorIncident Report
We have identified an issue causing users to be unable to contact our agents via Live Chat. We are working on a full resolution currently and will update our status page as soon as we can. Exact Assist can still be accessed and will be able to provide answers to most queries.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/06/2025 03:15PM
This incident has been resolved.
IDENTIFIED
11 months ago - at 06/06/2025 01:26PM
We have identified an issue causing users to be unable to contact our agents via Live Chat. We are working on a full resolution currently and will update our status page as soon as we can. Exact Assist can still be accessed and will be able to provide answers to most queries.
Latest Exact outages
Live Chat and EXACT Assist down - 17 days ago
Degraded Performance in Onine Booking and Patient Portal - 25 days ago
Issues Effecting Patient Portal - 29 days ago
Online Booking outage - about 1 month ago
Online Booking/Portal Issues - about 2 months ago
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