Outage in Exact
Issues with Pearl AI (Second Opinion Imaging Software)
Resolved MinorIncident Report
Second Opinion has identified and reported an issue with their Pearl AI software, which integrates with EXACT.
Customers worldwide are reporting delays and slowness that are preventing images and detections from appearing.
The Pearl team is treating this as a priority, and we will provide an update as soon as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/03/2026 04:45PM
This incident has been resolved.
IDENTIFIED
about 2 months ago - at 03/03/2026 03:52PM
Second Opinion has identified and reported an issue with their Pearl AI software, which integrates with EXACT.
Customers worldwide are reporting delays and slowness that are preventing images and detections from appearing.
The Pearl team is treating this as a priority, and we will provide an update as soon as more information becomes available.
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