Outage in Exact
Issues with Pearl AI (Second Opinion Imaging Software)
Resolved MinorIncident Report
Second Opinion has identified and reported an issue with their Pearl AI software, which integrates with EXACT.
Customers worldwide are reporting delays and slowness that are preventing images and detections from appearing.
The Pearl team is treating this as a priority, and we will provide an update as soon as more information becomes available.
Components affected
Exact EXACT APINeed to monitor Exact outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 03/03/2026 04:45PM
This incident has been resolved.
IDENTIFIED
6 days ago - at 03/03/2026 03:52PM
Second Opinion has identified and reported an issue with their Pearl AI software, which integrates with EXACT.
Customers worldwide are reporting delays and slowness that are preventing images and detections from appearing.
The Pearl team is treating this as a priority, and we will provide an update as soon as more information becomes available.
Latest Exact outages
Online Booking/Portal Issues - 6 days ago
Integrated Payments - Microsoft Azure Issue - about 1 month ago
Issue with Integrated Payments through EXACT - about 2 months ago
SOE Connect - 3 months ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
