Outage in Expel

Upstream vendor outage causing delays in cloud device alert ingestion

Resolved Major
June 13, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

An outage with one of our vendors is causing delays in alert ingestion from cloud devices. The outage is being investigated, and we will provide an update by 2:30pm EDT.
Components affected
Expel Alert ingestion
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/13/2024 07:01PM

Our upstream vendor has resolved their outage, and our alert ingestion backlog has been processed. Alert ingestion is back to normal.

MONITORING 6 months ago - at 06/13/2024 06:32PM

We are seeing initial signs our vendor has started to address the issue, and our alert ingestion is starting to recover. Expect another update by 3:00 pm EDT.

IDENTIFIED 6 months ago - at 06/13/2024 06:11PM

An outage with one of our vendors is causing delays in alert ingestion from cloud devices. The outage is being investigated, and we will provide an update by 2:30pm EDT.

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