Outage in Expel

Intermittent Issues with Phishing Submissions

Resolved Minor
October 22, 2024 - Started 3 months ago - Lasted 6 days
Official incident page

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Outage Details

Some of our Exchange customers have reported intermittent failures with phishing submissions. We're working with our service provider on identifying the root cause. We'll provide an update at 10am ET.
Components affected
Expel Phishing submissions
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/28/2024 01:57PM

This issue has been resolved. We're no longer receiving reports of failed phishing submissions.

IDENTIFIED 3 months ago - at 10/25/2024 07:40PM

We believe we have identified the issue and are working with our customers to verify. We will have another update at Monday 10/28/2024 10am ET.

IDENTIFIED 3 months ago - at 10/25/2024 04:49PM

We believe we have identified the issue and are working with our customers to verify. We will have another update at 4pm ET.

IDENTIFIED 3 months ago - at 10/25/2024 01:54PM

We believe we have identified the issue and are working with our customers to verify. We will have another update at 1pm ET.

IDENTIFIED 3 months ago - at 10/24/2024 07:49PM

We believe we have identified the issue and are working with our customers to verify. We will have another update at tomorrow 10am ET.

IDENTIFIED 3 months ago - at 10/24/2024 04:41PM

We believe we have identified the issue and are working with our customers to verify. We will have another update at 4pm ET.

IDENTIFIED 3 months ago - at 10/24/2024 01:58PM

We believe we have identified the issue and are working with our customers to verify. We will have another update at 1pm ET.

INVESTIGATING 3 months ago - at 10/23/2024 07:58PM

We are still working with our service provider to identify the issue. We will have another update at 10/24/24 10am ET.

INVESTIGATING 3 months ago - at 10/23/2024 04:52PM

We are still working with our service provider to identify the issue. We will have another update at 4pm ET.

INVESTIGATING 3 months ago - at 10/23/2024 01:16PM

We are still working with our service provider to identify the issue. We will have another update at 1pm ET.

INVESTIGATING 3 months ago - at 10/22/2024 10:04PM

Some of our Exchange customers have reported intermittent failures with phishing submissions. We're working with our service provider on identifying the root cause. We'll provide an update at 10am ET.

Latest Expel outages

Delayed Notifications - 3 months ago

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