Outage in Expel
Alert Ingestion Delayed
Resolved MajorIncident Report
Summary AI Generated
Expel experienced a major alert ingestion outage beginning at 10:30 AM ET on September 22, 2026, lasting approximately 5.7 hours. SOC operations were impacted for the duration, though no data was lost and systems were expected to catch up once restored. A fix was implemented by 3:13 PM ET, with the incident fully resolved after a monitoring period.
At 10:30AM ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 12:30PM ET.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/22/2026 09:03PM
This incident has been resolved.
MONITORING
1 day ago - at 09/22/2026 07:13PM
We have implemented a fix and believe the incident to be resolved. We are monitoring the health of the infrastructure and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.
INVESTIGATING
1 day ago - at 09/22/2026 06:24PM
At 10:30AM ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 3:30PM ET.
INVESTIGATING
1 day ago - at 09/22/2026 05:28PM
At 10:30AM ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 2:30PM ET.
INVESTIGATING
1 day ago - at 09/22/2026 04:21PM
At 10:30AM ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 1:30PM ET.
INVESTIGATING
1 day ago - at 09/22/2026 03:26PM
At 10:30AM ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 12:30PM ET.
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