Outage in Expel

Unable to communicate with Wiz devices

Resolved Major
December 04, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

Over 50 Wiz security devices have been disconnected since early this morning. This is preventing the ingestion of all Wiz alerts. We believe the problem is related to change Wiz has made to their API, and we are reaching out to them to get more information. An update will be provided by 11 EST
Components affected
Expel Alert ingestion

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/04/2024 04:15PM

Communication has been restored to all Wiz devices affected by this issue and alerts are being received again.

MONITORING 11 months ago - at 12/04/2024 03:54PM

We've identified a potential solution to this issue and a fix has been rolled out. We will continue to monitor the health of the Wiz devices as the system is restoring connections. An update will be posted no later than 11:30 EST.

INVESTIGATING 11 months ago - at 12/04/2024 03:02PM

Over 50 Wiz security devices have been disconnected since early this morning. This is preventing the ingestion of all Wiz alerts. We believe the problem is related to change Wiz has made to their API, and we are reaching out to them to get more information. An update will be provided by 11 EST

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