Outage in Expel
Delayed Notifications
Resolved MinorIncident Report
Summary AI Generated
Expel experienced a 2.9-hour notification delay beginning at 2:00 PM ET on June 18, 2026, caused by an outage with a third-party notification vendor. The issue affected alerts across Email, Slack, Teams, PagerDuty, Opsgenie, and ticketing systems integrated via email. The vendor resolved the underlying issue by approximately 6:13 PM ET, and all delayed notifications were successfully delivered by 7:28 PM ET.
At 2pm ET, we began experiencing a problem with our notification system that is causing notification delays to our customers. We will provide an update by 5pm ET.
Components affected
Expel Email Expel Slack Expel Teams Expel Ticketing systems (via email, such as Jira) Expel PagerDuty Expel OpsgenieTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 06/18/2026 11:28PM
All delayed messages have been delivered and the notifications system is fully operational.
MONITORING
about 12 hours ago - at 06/18/2026 10:13PM
The cause of the notification delays has been resolved and we are observing delayed messages being delivered. All delayed notifications will be processed and we will continue to monitor.
IDENTIFIED
about 12 hours ago - at 06/18/2026 09:35PM
Workbench notifications continue to be delayed since 19:09 UTC due to an issue with a third-party notification vendor. They are working on a fix. All delayed notifications will be processed once the outage is resolved. Next update 22:00 UTC
IDENTIFIED
about 13 hours ago - at 06/18/2026 09:05PM
We've identified the cause of the delayed notifications as an issue with a third-party notification vendor. A fix is currently being applied. Workbench notifications have been delayed since 19:09 UTC, and we'll provide another update at 21:30 UTC.
INVESTIGATING
about 13 hours ago - at 06/18/2026 08:37PM
At 2pm ET, we began experiencing a problem with our notification system that is causing notification delays to our customers. We will provide an update by 5pm ET.
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