Outage in Expensify

Sage Intacct "Session Initialization Error" preventing Sync or Report Export from Expensify

Resolved Minor
July 10, 2023 - Started about 2 years ago - Lasted about 10 hours
Official incident page

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Outage Details

We are currently investigation an issue between Expensify and Sage Intacct where users are receiving only an error stating "Session Initialization Error" when syncing Expensify policies or exporting reports to Sage Intacct.
Components affected
Expensify Integration APIs
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/10/2023 07:52PM

Sage have confirmed this was related to a global outage that is now resolved. All affected users should now be able to sync their policies and export reports to Sage Intacct.

INVESTIGATING about 2 years ago - at 07/10/2023 09:39AM

We are currently investigation an issue between Expensify and Sage Intacct where users are receiving only an error stating "Session Initialization Error" when syncing Expensify policies or exporting reports to Sage Intacct.

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