Outage in Expensify

Chase cards may import duplicate transactions

Resolved Major
December 13, 2023 - Started almost 2 years ago - Lasted 23 days
Official incident page

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Outage Details

Some transactions from Chase cards may have duplicated and imported into the incorrect Expensify accounts. As a result of this, we have disabled the importing of all Chase card transactions as of 00:17 UTC 2023-12-13. We aim to resolve this as quickly as possible. Note: This doesn't appear to impact cards on a VCF/CDF commercial feed.
Components affected
Expensify Chase
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/05/2024 11:34AM

This has been resolved.

IDENTIFIED almost 2 years ago - at 12/13/2023 07:54PM

Some transactions from Chase cards may have duplicated and imported into the incorrect Expensify accounts. As a result of this, we have disabled the importing of all Chase card transactions as of 00:17 UTC 2023-12-13. We aim to resolve this as quickly as possible.

Note: This doesn't appear to impact cards on a VCF/CDF commercial feed.

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