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This issue is understood to affect a tiny proportion of customers and we will continue to monitor internally. Further troubleshooting can be found at https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/company-cards/Troubleshooting
We've identified an issue where some transactions may not be imported from a third-party card connection. This appears to affect only a very small percentage of customers at the moment.
We advise affected customers to manually create the missing transactions in Expensify manually or via CSV.
- https://help.expensify.com/articles/expensify-classic/expenses/expenses/Add-an-expense
- https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/company-cards/CSV-Import
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