Expensify Outage History

Expensify experienced a major site issue that affected both their website and mobile app for 1.2 hours. The issue was identified and a fix was implemented. The incident was fully resolved on May 20, 2026.

Expensify experienced a major site issue that affected both their website and mobile app for 1.3 hours. The issue was identified and a fix was implemented to resolve the incident. Both the website and mobile app services have been fully restored.

Expensify temporarily disabled AI auto-categorization functionality within SmartScan for 6.2 hours while working on system enhancements. Other automation features including personal expense rules, workspace merchant rules, and merchant category code automation continued to operate normally. The issue was resolved and AI auto-categorization was restored to full functionality.

Expensify experienced site instability issues that affected their website, mobile app, SmartScan, report PDFs, integration APIs, and support message delivery. The degraded performance impacted multiple core services across the platform. The incident was resolved after 14 minutes of investigation and remediation work.

Expensify experienced site instability issues that affected their website, mobile app, SmartScan, report PDFs, integration APIs, support messaging, and connections to major banks including Bank of America, American Express, Chase, Wells Fargo, CapitalOne, and Citi. The degraded performance lasted for 43 minutes before being resolved. The incident impacted core expense management functionality and banking integrations across the platform.

Expensify experienced a major site issue that affected both their website and mobile app for 8 minutes. The issue was quickly identified and a fix was implemented. The incident was fully resolved within the brief 8-minute timeframe.

Expensify experienced site instability issues that affected their website, mobile app, report PDFs, support messaging, SmartScan, integration APIs, outgoing emails, and community site for 4.5 hours. The incident was classified as minor degraded performance rather than a complete outage. The service has been fully restored and the incident was resolved.

Expensify experienced an issue with Magic Codes not working properly, affecting both the website and mobile app for 86.8 hours. The problem was identified and a fix was implemented. The incident has been resolved.

Expensify experienced a major site issue that affected both their website and mobile app for 40 minutes. The issue was identified and a fix was implemented to resolve the service disruption. The incident was fully resolved after affecting users' access to the platform.

Expensify experienced a billing issue where users encountered duplicate charges or missing cashback transactions. The incident affected the billing system's accuracy in processing charges and cashback rewards. The issue was resolved after 142.5 hours of investigation and remediation efforts.