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Expensify Outage History

Every past Expensify outage tracked by IsDown, with detection times, duration, and resolution details.

There were 251 Expensify outages since January 2019. The 34 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 6, 2026

April 2026: Degraded Performance

Detected Apr 6, 2026 12:54 PM EDT · Resolved Apr 6, 2026 5:25 PM EDT · Duration about 5 hours

Expensify experienced site instability issues that affected their website, mobile app, report PDFs, support messaging, SmartScan, integration APIs, outgoing emails, and community site for 4.5 hours. The incident was classified as minor degraded performance rather than a complete outage. The service has been fully restored and the incident was resolved.

Minor March 20, 2026

March 2026: Expensify Magic Codes not working

Detected Mar 20, 2026 6:13 PM EDT · Resolved Mar 24, 2026 9:02 AM EDT · Duration 4 days

Expensify experienced an issue with Magic Codes not working properly, affecting both the website and mobile app for 86.8 hours. The problem was identified and a fix was implemented. The incident has been resolved.

Major March 4, 2026

March 2026: Site Issue

Detected Mar 4, 2026 4:32 PM EST · Resolved Mar 4, 2026 5:12 PM EST · Duration 40 minutes

Expensify experienced a major site issue that affected both their website and mobile app for 40 minutes. The issue was identified and a fix was implemented to resolve the service disruption. The incident was fully resolved after affecting users' access to the platform.

Minor March 3, 2026

March 2026: Expensify Billing – Duplicate or Missing Charges/Cashback

Detected Mar 3, 2026 2:56 PM EST · Resolved Mar 9, 2026 2:25 PM EDT · Duration 6 days

Expensify experienced a billing issue where users encountered duplicate charges or missing cashback transactions. The incident affected the billing system's accuracy in processing charges and cashback rewards. The issue was resolved after 142.5 hours of investigation and remediation efforts.

Major March 2, 2026

March 2026: Continuing to monitor site issues

Detected Mar 2, 2026 4:17 PM EST · Resolved Mar 3, 2026 4:30 AM EST · Duration about 12 hours

Expensify experienced major issues affecting both their website and mobile app for 12.2 hours. A fix was implemented and the service was monitored for stability before the incident was fully resolved. The outage impacted users' ability to access Expensify's expense management services across all platforms.

Major March 2, 2026

March 2026: Site Issues

Detected Mar 2, 2026 10:35 AM EST · Resolved Mar 2, 2026 12:20 PM EST · Duration about 2 hours

Expensify experienced major site issues that affected both their website and mobile app for 1.8 hours. The company identified the root cause and implemented a fix to restore service. The incident was fully resolved after a monitoring period to ensure stability.

Major March 2, 2026

March 2026: Site Down

Detected Mar 2, 2026 10:12 AM EST · Resolved Mar 2, 2026 10:28 AM EST · Duration 17 minutes

Expensify experienced a major outage affecting both their website and mobile app for 17 minutes. Users were unable to access the service during this period. The incident was resolved after investigation by the Expensify team.

Minor February 28, 2026

February 2026: Investigating Elevated Site Latency

Detected Feb 28, 2026 9:33 PM EST · Resolved Mar 2, 2026 8:53 AM EST · Duration 1 day

Expensify experienced elevated site latency for 35.3 hours, causing slower than normal performance across their website, mobile app, SmartScan, Report PDFs, and Integration APIs. Users experienced delays when completing actions on both web and mobile platforms during the incident. The issue was resolved after site performance returned to baseline levels and a monitoring period confirmed stability.

Major February 24, 2026

February 2026: Site Down

Detected Feb 24, 2026 10:25 AM EST · Resolved Feb 24, 2026 11:08 AM EST · Duration 43 minutes

Expensify experienced a major outage affecting both their website and mobile app for 43 minutes. The incident was identified and a fix was implemented to restore service. The outage was fully resolved with all services returning to normal operation.