Order Manager Order Grid Issues

The Order Grid has returned to normal performance levels. Although the issues have all been resolved, we will continue to monitor to make sure there is no more degradation of service.

The Order Grid continues to be operational, albeit with reduced performance. We expect performance to return to normal levels within the next one to two hours. Thank you for your understanding. We will post an additional update at 3 PM PT.

We are continuing to monitor for any further issues.

We have identified and resolved the root cause of the issue. While the system is now operational, it will require some time to fully reload cached data. As a result, the Order Grid is currently functioning accurately, though the total order count may not yet reflect the updated data. You may experience some latency in the grid as we continue loading additional cached services. Thank you for your patience as we work to restore optimal performance. We will provide an additional update at 2:00 PM PT.

The Order Grid is currently experiencing slower-than-usual performance. While order statuses and updates are now displaying accurately, issues with total order counts and overall grid performance persist. Our team is actively addressing these concerns, and we will provide an update at 1:30 PM PT. Thank you for your patience.

We are focusing in on the area of concern and have made significant progress. We are still continuing to work on identifying the root cause. We will provide another update by 1:00 PM PST.

We are continuing to investigate this issue.

We are currently investigating reports of delays in updates within the Order Manager Order Grid. Thank you for your patience as we work to resolve this issue. We will report updates in real time. We will provide an additional update by 12:30 PM PT.