Outage in Extensiv
"Unable to process request" Errors within Order Management
Resolved Major
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Outage Details
Components affected
Extensiv Order Manager byLatest Updates ( sorted recent to last )
This incident has been resolved.
We are continuing to monitor for any further issues.
The system is now operational. We have identified the root cause and we will continue to work on the permanent fix.
We are continuously working on identifying the root cause. We apologize for any inconvenience.
We are focusing in on the area of concern and have made significant progress. We are still continuing to work on identifying the root cause. We will provide another update by 4:30 PM PST.
We are focusing in on the area of concern and have made significant progress. We are still continuing to work on identifying the root cause.
We are continuing to investigate this issue.
We are currently investigating an issue impacting Order Management. Users are getting "unable to process request" errors when doing different actions within the application.
We apologize for any inconvenience. We will send an additional update in 30 minutes.
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