Outage in Extensiv
UPS Rating Inconsistencies
Resolved Minor
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Outage Details
We are aware of an issue impacting rates provided by UPS when generating rates and labels. This is currently encountered when attempting to get rates and create labels for some UPS accounts.
Our shipping partner and UPS are working diligently to resolve this. This status will be updated as additional information is made available or a resolution is implemented.
Components affected
Extensiv Small Parcel SuiteLatest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/14/2025 05:01PM
This incident has been resolved.
MONITORING
11 days ago - at 08/14/2025 04:15PM
We are seeing improved performance at this time, and we are continuing to monitor this issue.
INVESTIGATING
11 days ago - at 08/14/2025 03:43PM
We are aware of an issue impacting rates provided by UPS when generating rates and labels. This is currently encountered when attempting to get rates and create labels for some UPS accounts.
Our shipping partner and UPS are working diligently to resolve this. This status will be updated as additional information is made available or a resolution is implemented.
Latest Extensiv outages
API Worx Accounting Integration down - 4 days ago
Small Parcel Users unable to Rate Shop - about 2 months ago
Billing Manager: Invoice Status sync to QuickBooks - 2 months ago
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