Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Extensiv

Small Parcel: Error when generating labels - "Unable to fetch your request"

Resolved Major
April 09, 2026 - Started 9 days ago - Lasted about 3 hours
Official incident page

Incident Report

Our teams have received reports of an error when attempting to generate labels in Small Parcel and are working to resolve this. We should have an update for you in the next 30 minutes.
Components affected
Extensiv Small Parcel Suite

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/09/2026 10:06PM

This incident has been resolved.

MONITORING 9 days ago - at 04/09/2026 07:11PM

Our teams have identified the cause and resolved the issue. You should now see labels generating as normal. If you have any additional questions please reach out to Support.

INVESTIGATING 9 days ago - at 04/09/2026 07:02PM

Our teams have received reports of an error when attempting to generate labels in Small Parcel and are working to resolve this. We should have an update for you in the next 30 minutes.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook