Issue with Small Parcel label generation and Rate Shop

This incident has been resolved.

We are running final tests on this fix and should have results very shortly.

We are continuing to work on this fix. We will notify you once this is deployed and expect the next update within one hour.

We continue to work on a fix for this issue and expect further update within 30 minutes.

We are continuing to work on a fix for this issue and will provide an update within an hour.

The issue has been identified and we are currently working on a fix. We will provide further update within one hour.

We continue to investigate this matter and will provide further update within one hour.

We are currently investigating an error received when users attempt to generate labels or Rate Shop in Small Parcel. We will provide an update within one hour.