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Outage in Extensiv

Connectivity issue with Amazon Seller Central

Resolved Minor
September 28, 2026 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a connectivity issue with Amazon Seller Central. Our team is actively investigating this issue and working to restore normal functionality. We will provide update in 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/28/2026 05:02PM

This incident has been resolved.

MONITORING 8 days ago - at 09/28/2026 04:25PM

We are continuing to monitor the connectivity issue with Amazon Seller Central.
Connectivity has significantly improved, and the majority of API traffic is now processing successfully. We are continuing to monitor for intermittent failures while we work with Amazon to confirm full recovery.
We will provide another update as additional information becomes available.

INVESTIGATING 8 days ago - at 09/28/2026 03:52PM

We are continuing to investigate the connectivity issue with Amazon Seller Central and are actively working with Amazon to identify the cause.

We are seeing some signs of recovery, with API calls succeeding intermittently and some data processing successfully. However, connectivity has not yet fully recovered and customers may continue to experience delays or intermittent failures.

Our team will continue monitoring closely and will provide another update in 30 minutes.

INVESTIGATING 8 days ago - at 09/28/2026 03:16PM

We are currently investigating a connectivity issue with Amazon Seller Central.

Our team is actively investigating this issue and working to restore normal functionality. We will provide update in 30 minutes.

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