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Outage in Extensiv

Intermittent Order Management Access Disruption

Resolved Major
July 03, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified a server issue that is causing intermittent access issues with the Order Management service. To restore stability, we need to implement changes to the affected infrastructure. During this work, users may experience temporary interruptions or limited access to the application. Our team is actively working to complete these changes as quickly as possible and will provide updates as progress is made.
Components affected
Extensiv Order Manager by

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 07/03/2026 09:52PM

The issue affecting the Order Management service has been resolved, and service has been fully restored.

MONITORING about 1 month ago - at 07/03/2026 08:32PM

The change has been successfully implemented. We are currently monitoring the system to ensure stability and confirm that all functionality is operating as expected. Further updates will be provided if needed.

IDENTIFIED about 1 month ago - at 07/03/2026 08:19PM

We are still implementing the required changes to restore stability for the Order Management service. Our team is actively working through the update, and we will continue to provide progress updates as work continues.

IDENTIFIED about 1 month ago - at 07/03/2026 07:33PM

We have identified a server issue that is causing intermittent access issues with the Order Management service. To restore stability, we need to implement changes to the affected infrastructure. During this work, users may experience temporary interruptions or limited access to the application. Our team is actively working to complete these changes as quickly as possible and will provide updates as progress is made.

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