Outage in EZ Texting

Outage - Message Delivery and Reporting Affected

Resolved Major

November 09, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing issues delivering messages and generating reports. We recommend pausing your campaigns until we're fully online. We're very sorry for the inconvenience; thank you for your patience while we work towards a fix.

Components affected

EZ Texting SMS EZ Texting Services EZ Texting MMS

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/09/2025 10:51PM

We have finished our investigation and monitoring; our team found that the outage was partial, not full, and the majority of messages sent during the service issue period were confirmed delivered.

If you see any inconsistencies with your delivery reporting during the outage period of 9:30am to 1:30pm PT, please let our customer support team know at answers@eztexting.com. Thank you for your patience.

INVESTIGATING 5 months ago - at 11/09/2025 08:52PM

We are currently experiencing issues delivering messages and generating reports. We recommend pausing your campaigns until we're fully online.

We're very sorry for the inconvenience; thank you for your patience while we work towards a fix.

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