Incident Advisory: INC-20260905-505

The issue affecting Cloud LMA Global Log Receiver (GLR) has been resolved. Impact was limited to a single customer, who was engaged directly throughout the investigation and resolution process. There was no impact to customer traffic, and all Distributed Cloud Console services remained fully operational. We will continue to monitor the platform to ensure service stability.

Thank you for your continued support and trust in F5.

This advisory is to inform you that we are currently investigating reports of service degradation affecting Global Log Receiver (GLR).

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 09/05/2026, 19:01 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.