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Outage in F5 Distributed Cloud

F5 Distributed Cloud - Service Degradation - XC Console down - INC-20260227-441

Major
February 27, 2026 - Started 4 days ago
Official incident page

Incident Report

This advisory is to inform you that we are currently investigating reports of service degradation affecting the XC console. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 02/27/2026, 15:03 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

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Latest Updates ( sorted recent to last )
MONITORING about 11 hours ago - at 03/03/2026 03:23AM

XC Console access remain fully operational. Users can connect to the Console and all other services are operating normally.

This event remains in the monitoring phase as we work to ensure continued stability and optimal performance.

We sincerely appreciate your patience and understanding during this time. If you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please contact us at support@cloud.f5.com.

MONITORING about 21 hours ago - at 03/02/2026 05:00PM

Access to the XC console has been restored, and we are actively monitoring the environment to maintain stability. Please note that XC Core services and traffic processing have remained fully operational and unaffected throughout.

Thank you for your ongoing patience and understanding. Should you encounter any issues or have technical inquiries regarding F5 Distributed Cloud Services, please feel free to contact us at support@cloud.f5.com.

INVESTIGATING about 23 hours ago - at 03/02/2026 02:34PM

We are currently investigating an ongoing issue with the XC Console being unreachable. Please note that traffic processing and other XC core functionality remain unaffected.

We appreciate your patience and understanding. If you experience any issues or have technical questions related to F5 Distributed Cloud Services, please get in touch with us at support@cloud.f5.com.

MONITORING 1 day ago - at 03/02/2026 04:43AM

XC console access continues in a steady state, and our XC platform services are operating business as usual. Proactive monitoring will remain active to ensure continued reliability and stability across the environment. XC Core services and traffic processing remain fully operational and unaffected.

Thank you for your continued patience and understanding. If you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please contact us at support@cloud.f5.com.

MONITORING 2 days ago - at 03/01/2026 05:09PM

Access to the XC console is stable, and all XC platform services are operating as expected. We remain committed to proactive monitoring to ensure the continued reliability and stability of the environment. All XC Core services and traffic processing are functioning normally and are unaffected.

We appreciate your patience and understanding. Should you experience any issues or have technical inquiries regarding F5 Distributed Cloud Services, please don't hesitate to contact us at support@cloud.f5.com.

MONITORING 2 days ago - at 03/01/2026 04:20AM

XC console access remains stable, and our XC platform services continue to function normally. Proactive monitoring is still in place to maintain ongoing reliability and stability throughout the environment. All XC Core services and traffic processing are fully operational and remain unaffected.

Thank you for your continued patience and understanding.
If you encounter any issues or have technical questions related to F5 Distributed Cloud Services, please reach out to us at support@cloud.f5.com.

MONITORING 3 days ago - at 02/28/2026 03:52PM

XC console access continues in a steady state, and our XC platform services are operating business as usual. Proactive monitoring will remain active to ensure continued reliability and stability across the environment. XC Core services and traffic processing remain fully operational and unaffected.

Thank you for your continued patience and understanding. If you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please contact us at support@cloud.f5.com.

MONITORING 3 days ago - at 02/28/2026 03:27AM

XC console access has been restored, and we continue to actively monitor the environment to ensure stability. The XC Core services and traffic processing remain unaffected and operational.

We appreciate your patience and understanding. If you experience any issues or have technical questions related to F5 Distributed Cloud Services, please get in touch with us at support@cloud.f5.com

MONITORING 4 days ago - at 02/27/2026 04:59PM

XC console access has been restored, and we continue to actively monitor the environment to ensure stability. The XC Core services and traffic processing remain unaffected and operational.

We appreciate your patience and understanding. If you experience any issues or have technical questions related to F5 Distributed Cloud Services, please get in touch with us at support@cloud.f5.com

INVESTIGATING 4 days ago - at 02/27/2026 03:25PM

This advisory is to inform you that we are currently investigating reports of service degradation affecting the XC console.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 02/27/2026, 15:03 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.

Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

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