F5 Distributed Cloud - Service Degradation - Configuration propagation delay - INC-20260930-519

We are pleased to report that the configuration propagation delays affecting our Distributed Cloud systems have been completely resolved.

Our engineering teams have completed their recovery work, and after closely monitoring our platform, we can confirm that all systems are stable and processing traffic normally.

We know how important these services are to your business operations and truly appreciate your patience and partnership while we worked to put this right. If you have any remaining questions or need assistance, our support team is ready to help through your usual contact channels.

Sincerely,
F5 Distributed Cloud

Most regions are now fully recovered and actively processing traffic normally. Our technical teams have made significant progress, and we are currently monitoring all systems closely to ensure continued stability and performance.

We truly appreciate your continued patience during this recovery period.

Our engineering teams continue to actively work on resolving the underlying issue.

We are monitoring the systems closely as we work toward full resolution. All other services remain unaffected and continue to operate normally.

Thank you again for your patience and partnership as we complete our work on this issue.

We are actively addressing an issue that is currently causing propagation delays within the F5 Distributed Cloud configuration systems. Our technical teams are thoroughly investigating the root cause to restore normal performance.

During this period, some customers may experience intermittent 5xx errors when attempting to apply or access configurations.

All other services are unaffected and continue to operate normally.

We sincerely appreciate your patience and understanding during this time.

Distributed Cloud customers are experiencing delays in configuration propagation when creating a new Load Balancer or modifying an existing one. All other services remain fully operational.
Our team is actively investigating and will provide updates as they become available.

This advisory is to inform you that we are currently investigating reports of service degradation affecting multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 1:17 PM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.