F5 Distributed Cloud - Service Degradation - Intermittent loss of Access Logs and Global Log Receiver in Mumbai (b-mb2) region - INC-20261001-521

The F5 Distributed Cloud team has successfully resolved the intermittent loss of Access Logs and Global Log Receiver services in the Mumbai (b-mb2) region.

All affected log streaming services have returned to standard operation. There was no traffic interruption during this event, and all core Distributed Cloud Console services remained fully operational.

All other services remain fully operational. This incident has been marked as resolved.

The F5 Distributed Cloud team has successfully resolved the intermittent loss of Access Logs and Global Log Receiver services in the Mumbai (b-mb2) region.

All affected log streaming services have returned to standard operation, and our teams are closely monitoring system performance to ensure sustained stability. There was no traffic interruption during this event, and all core Distributed Cloud Console services remained fully operational.

We appreciate your patience and understanding throughout this incident.

F5 Distributed Cloud team is observing intermittent loss of Access Logs and Global Log Receiver in Mumbai (b-mb2) region. Our teams are actively investigating the issue. Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.

This advisory is to inform you that we are currently investigating reports of intermittent loss of access logs in Mumbai (b-mb2) region.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 10/01/2026, 04:25 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.