Outage in Factorial
Service outage caused by unresponsive database
Resolved Major
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Outage Details
Components affected
Factorial BackendLatest Updates ( sorted recent to last )
The lock has been cleared and the service has been restored. We will perform a more thorough investigation next week and set up the mechanisms and processes required to prevent this from happening again.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
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