Outage in Fastly

Third Party Service Provider Issues Causing Elevated Errors in South America

Resolved Minor
May 10, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Need to monitor Fastly outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Fastly, and never miss an outage again.
Start Free Trial

Outage Details

We're investigating elevated errors in South America. All other locations and services are unaffected
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 05/10/2023 01:53PM

We're investigating elevated errors in South America. All other locations and services are unaffected

IDENTIFIED over 1 year ago - at 05/10/2023 02:23PM

Fastly Engineering has observed elevated errors across multiple Points of Presence (POPs) in the region of South America. This has been identified as an issue with a third party service provider unrelated to Fastly's Edge Cloud Platform, and a fix is being implemented. All other locations and services are unaffected.

INFORMATIONAL over 1 year ago - at 05/10/2023 02:59PM

Traffic in Lima(LIM) has been temporarily rerouted.All other locations and services are unaffected.

MONITORING over 1 year ago - at 05/10/2023 03:27PM

Fastly Engineering has applied our standard acute incident response practices and restored our LIM POP.Customer services have returned to pre-incident performance levels. We will continue to monitor the third party service provider issue for recovery. All locations and other services remain unaffected.

The best way to monitor Fastly and all your third-party services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime