Performance Impact Issuing TLS Certificates with a Third Party Service Provider

[in progress]







Our Engineering team has confirmed that our third-party provider, Globalsign, has identified the contributing factor to the issue impacting Fastly-managed subscriptions and are developing a mitigation strategy. 


No other services are impacted.

Our Engineering team has confirmed an issue with our third-party provider, Globalsign, which is impacting Fastly-managed subscriptions.As a result, the addition of new domains is currently blocked for both brand new subscriptions and modifications to existing ones.No other services are impacted.

Fastly Engineering has identified a performance impact with issuing TLS certificates through one of our third-party service providers that is currently experiencing an outage. Customers may experience a failure obtaining a TLS certificate as a result of this outage. Customers who need assistance with obtaining a TLS certificate can engage with our Support team through https://support.fastly.com .  We apologize for this inconvenience and remain readily available to resolve any impact experienced as a result of this event.