Outage in Fastly

CDN Regional Performance Impact

Resolved Minor
August 28, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently investigating performance impacts in Europe, North America. Customers may experience increased errors and latency in the affected regions.All other locations and services are unaffected.
Components affected
Fastly London (LCY) Fastly San Jose (SJC) Fastly Helsinki (HEL) Fastly Los Angeles (LGB) Fastly Palo Alto (PAO) Fastly Stockholm (BMA) Fastly Toronto (YYZ) Fastly Atlanta (FTY) Fastly Frankfurt (FRA) Fastly Atlanta (PDK) Fastly Portland (PDX) Fastly Denver (DEN) Fastly Europe Fastly Montreal (YUL) Fastly Edge Cloud Platform Fastly North America Fastly New York (LGA) Fastly Newark (EWR) Fastly London (LHR) Fastly Amsterdam (AMS)
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 years ago - at 08/28/2023 07:47PM

We're currently investigating performance impacts in Europe, North America. Customers may experience increased errors and latency in the affected regions.All other locations and services are unaffected.

IDENTIFIED about 2 years ago - at 08/28/2023 08:00PM

This issue has been identified and a fix is being implemented. 

INFORMATIONAL about 2 years ago - at 08/28/2023 08:05PM

After further investigation, Fastly Engineering has narrowed the scope of impact to the following POPs: Amsterdam (AMS), Stockholm (BMA), Denver (DEN), Frankfurt (FRA), London (LCY), Newark (EWR), Atlanta (FTY), Helsinki (HEL), Palo Alto (PAO), Paris (PAR), London (LHR), Atlanta (PDK), New York (LGA), Portland (PDX), San Jose (SJC), Los Angeles (LGB), Montreal (YUL), Toronto (YYZ). Customers may continue to experience latency and errors in these POPs. All other locations and services are unaffected.

MONITORING about 2 years ago - at 08/28/2023 09:07PM

A fix has been implemented and we are monitoring the results.

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