Outage in Fastly

Purging (URL/Key) System Performance Issues

Resolved Minor
February 28, 2024 - Started 9 months ago - Lasted about 14 hours
Official incident page

Need to monitor Fastly outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Fastly, and never miss an outage again.
Start Free Trial

Outage Details

Our engineers are currently investigating a bug affecting a subset of Purge services through our API. The bug is encountered when Purge services are requested using a batch method, when using JSON bodies or surrogate key vectors via Surrogate-Key. Hash purges and simple surrogate key purges (using Fastly-Surrogate-Key header) are unaffected by this issue.Our network availability and all other services are unaffected by this incident.
Components affected
Fastly Purging Fastly Compute
Latest Updates ( sorted recent to last )
INVESTIGATING 9 months ago - at 02/28/2024 11:39PM

Our engineers are currently investigating a bug affecting a subset of Purge services through our API. The bug is encountered when Purge services are requested using a batch method, when using JSON bodies or surrogate key vectors via Surrogate-Key. Hash purges and simple surrogate key purges (using Fastly-Surrogate-Key header) are unaffected by this issue.Our network availability and all other services are unaffected by this incident.

IDENTIFIED 9 months ago - at 02/28/2024 11:40PM

Our engineers have confirmed the contributing factor for the bug, and are applying a fix for Purging services.

IDENTIFIED 9 months ago - at 02/29/2024 01:09AM

Engineering has deployed a bug fix for our Purging services. Our deployment will be deployed gradually across the fleet, and we will continue to monitor until we’ve confirmed that customer experience has been fully restored.We do not anticipate any impact to our network availability or other services as a result of this deployment.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3265 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime