Outage in Fastly

Elevated Errors for our Europe and North America Regions

Resolved Minor
July 23, 2024 - Started 4 months ago - Lasted about 11 hours
Official incident page

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Outage Details

At approximately 08:00 UTC our engineers began to investigate a large traffic event impacting performance within our Europe and North America regions. Standard traffic engineering practices have been deployed in response to this event, in an effort to reduce the potential impact to our customers within the regions. Customer may continue to see elevated errors and latency as mitigation efforts continue to be deployed.All other products and services are unaffected by this incident.
Components affected
Fastly London (LHR) Fastly Jacksonville (JAX) Fastly Helsinki (HEL) Fastly Atlanta (FTY) Fastly Miami (MIA) Fastly Sofia (SOF) Fastly Ashburn (DCA) Fastly Warsaw (WAW) Fastly Oslo (OSL) Fastly Portland (PDX) Fastly Manchester (MAN) Fastly London (LON) Fastly Denver (DEN) Fastly Los Angeles (BUR) Fastly Madrid (MAD) Fastly Seattle (SEA) Fastly Munich (MUC) Fastly Honolulu (HNL) Fastly Columbus (LCK) Fastly St. Louis (STL) Fastly Lisbon (LIS) Fastly London (LCY) Fastly San Jose (SJC) Fastly Montreal (YUL) Fastly New York (JFK) Fastly Palo Alto (PAO) Fastly Calgary (YYC) Fastly Milan (LIN) Fastly Los Angeles (LGB) Fastly Ashburn (IAD) Fastly Dallas (DFW) Fastly Chicago (ORD) Fastly Dublin (DUB) Fastly Houston (IAH) Fastly Toronto (YYZ) Fastly Vancouver (YVR) Fastly Chicago (PWK) Fastly Atlanta (ATL) Fastly Milan (MXP) Fastly Chicago (MDW) Fastly Atlanta (PDK) Fastly Minneapolis (MSP) Fastly Rome (FCO) Fastly Chicago (JOT) Fastly Frankfurt (HHN) Fastly Los Angeles (SNA) Fastly Gainesville (GNV) Fastly Seattle (BFI) Fastly Europe Fastly Minneapolis (STP) Fastly Santa Clara (HAF) Fastly Brussels (BRU) Fastly Chicago (LOT) Fastly Chicago (DPA) Fastly North America Fastly Chicago (CHI) Fastly Newark (EWR) Fastly Amsterdam (AMS) Fastly Frankfurt (FRA) Fastly Copenhagen (CPH) Fastly Detroit (DTW) Fastly New York (LGA) Fastly Stockholm (BMA) Fastly Palermo (PMO) Fastly Dallas (DAL) Fastly Marseille (MRS) Fastly Kansas City (MCI) Fastly Columbus (CMH) Fastly Boston (BOS) Fastly Vienna (VIE) Fastly Phoenix (PHX) Fastly Edge Cloud Platform
Latest Updates ( sorted recent to last )
IDENTIFIED 4 months ago - at 07/23/2024 12:48PM

At approximately 08:00 UTC our engineers began to investigate a large traffic event impacting performance within our Europe and North America regions. Standard traffic engineering practices have been deployed in response to this event, in an effort to reduce the potential impact to our customers within the regions. Customer may continue to see elevated errors and latency as mitigation efforts continue to be deployed.All other products and services are unaffected by this incident.

INFORMATIONAL 4 months ago - at 07/23/2024 02:29PM

Our engineers are implementing adjusted mitigation strategies in our North America and Europe regions to continue to balance traffic and manage performance.Error rates and latency have improved, although customers may still experience intermittent periods of performance impact as traffic engineering continues to be deployed.

MONITORING 4 months ago - at 07/23/2024 04:37PM

Engineering has implemented mitigation strategies and has confirmed a gradual recovery in our North America and Europe regions. We are closely monitoring performance in these regions as a top priority as this event continues and will provide a final update once customer and end user experience has been fully restored.

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