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At approximately 08:00 UTC our engineers began to investigate a large traffic event impacting performance within our Europe and North America regions. Standard traffic engineering practices have been deployed in response to this event, in an effort to reduce the potential impact to our customers within the regions. Customer may continue to see elevated errors and latency as mitigation efforts continue to be deployed.All other products and services are unaffected by this incident.
Our engineers are implementing adjusted mitigation strategies in our North America and Europe regions to continue to balance traffic and manage performance.Error rates and latency have improved, although customers may still experience intermittent periods of performance impact as traffic engineering continues to be deployed.
Engineering has implemented mitigation strategies and has confirmed a gradual recovery in our North America and Europe regions. We are closely monitoring performance in these regions as a top priority as this event continues and will provide a final update once customer and end user experience has been fully restored.
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