Outage in Fastly

Elevated Errors for Compute, Next-Gen WAF (NGWAF)

Resolved Minor
October 02, 2024 - Started about 2 months ago - Lasted 11 minutes
Official incident page

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Outage Details

We are investigating elevated errors to our Compute and Next-Gen WAF (NGWAF) services.All other products and services are unaffected by this incident.Status Post, Created Date/Time: 0001-01-01 00:00:00 UTC Note: Our Customer Escalation Management team will update the start date and time of this status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
Components affected
Fastly Fanout Control Panel Fastly Compute@Edge Fastly NGWAF@Edge Fastly Security Fastly Edge Cloud Services Fastly Compute
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 10/02/2024 07:53PM

We are investigating elevated errors to our Compute and Next-Gen WAF (NGWAF) services.All other products and services are unaffected by this incident.Status Post, Created Date/Time: 0001-01-01 00:00:00 UTC Note: Our Customer Escalation Management team will update the start date and time of this status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

IDENTIFIED about 2 months ago - at 10/02/2024 07:57PM

Our engineers have identified the contributing factor and are applying a fix to our Compute and Next-Gen WAF (NGWAF) services.All other locations and services are unaffected.

MONITORING about 2 months ago - at 10/02/2024 08:02PM

Engineering has confirmed the impact to our Compute and Next-Gen WAF (NGWAF) services has been mitigated.

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