Outage in Fastly

Changes to Self-Service Activation of WebSocket Trials

Resolved Minor
January 06, 2025 - Started 1 day ago - Lasted about 24 hours
Official incident page

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Outage Details

On the 26th of December 2024 Fastly Engineering took action to prevent misuse of our WebSockets functionality through the free trial mechanism by a small number of users. As a result of this action, self-service activations of WebSockets trials on the Trials page of the Fastly Control Panel are no longer available.There is no change to the WebSockets functionality. All other products and services remain available and are unaffected by this change. To request activation of WebSockets for your account, please contact Fastly Support at https://support.fastly.com/.
Components affected
Fastly Compute
Latest Updates ( sorted recent to last )
INFORMATIONAL 1 day ago - at 01/06/2025 06:03PM

On the 26th of December 2024 Fastly Engineering took action to prevent misuse of our WebSockets functionality through the free trial mechanism by a small number of users. As a result of this action, self-service activations of WebSockets trials on the Trials page of the Fastly Control Panel are no longer available.There is no change to the WebSockets functionality. All other products and services remain available and are unaffected by this change. To request activation of WebSockets for your account, please contact Fastly Support at https://support.fastly.com/.

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