[in progress]
We have reopened this incident as our engineers have identified some lingering effects impacting a small subset of requests. While we have already seen a broad recovery, we are deploying additional mitigations to ensure that configuration updates are fully restored for all customers.We are continuing to monitor the situation closely and will provide another update once we have confirmed that all customer services are back to 100% functionality.Impact:Customers may still experience intermittent 5xx/4xx errors when attempting to make configuration updates via manage.fastly.com or the API. Existing services remain unaffected and continue to operate normally.
Engineering has deployed a fix and have confirmed a gradual recovery to both manual configuration update and those made via API request. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.This incident did contain network impact, in that configuration updates could not be made. However, our ability to deliver network and security services for active configurations were unaffected by this incident.
Our engineers believe they have identified contributing factor causing the issue impacting the Fastly Application status page component. We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.All other products and services are unaffected by this incident.
We are investigating elevated errors to our Fastly Application services.
All other products and services are unaffected by this incident.
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