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Outage in Fastly

Reduced cache performance for Compute services

Resolved Minor
August 20, 2026 - Started 23 days ago - Lasted about 17 hours

Incident Report

Summary AI Generated

Fastly's Edge Cloud Services experienced reduced cache-hit performance affecting a subset of Compute customers, resulting in elevated origin load over approximately 17 hours. Engineers identified the root cause and deployed a fix, rolling it out gradually across affected sites and cache nodes during off-peak windows to minimize further disruption. The rollout was progressing with some locations already recovered while others remained in progress.

Our engineers have identified a contributing factor causing reduced cache-hit performance for a subset of cache infrastructure serving Compute customers. Affected customers may see temporarily elevated origin load.A fix is being deployed to the affected nodes. Due to the scope of the change, full deployment will take some time. We will post updates as the rollout progresses.All other products and services remain unaffected by this incident.
Components affected
Fastly Edge Cloud Services

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Latest Updates ( sorted recent to last )
23 days ago - at 08/20/2026 08:12AM

[in progress]
We have identified the cause of reduced cache-hit ratio and elevated origin load affecting a subset of Compute customers using caching, and have deployed a fix. The fix is being rolled out gradually across affected sites and cache nodes, timed to off-peak windows to minimize any additional disruption. Some locations have already completed the rollout; others remain in progress. We are actively monitoring recovery and will provide another update as the rollout completes.

23 days ago - at 08/20/2026 06:21AM

Our engineers have identified a contributing factor causing reduced cache-hit performance for a subset of cache infrastructure serving Compute customers. Affected customers may see temporarily elevated origin load.A fix is being deployed to the affected nodes. Due to the scope of the change, full deployment will take some time. We will post updates as the rollout progresses.All other products and services remain unaffected by this incident.

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