Outage in Fastly
Performance Issues with Dashboard Data
Resolved Minor
August 24, 2026 - Started 3 days ago
- Lasted 1 day
Incident Report
Summary AI Generated
Fastly's Next-Gen WAF dashboard displayed blank or missing performance data for some customers for approximately 33.7 hours, affecting the Dashboard Data, Security Console, and API components. The issue was visibility only — NGWAF protection and security services remained fully operational throughout. Engineers identified the root cause, deployed a fix, and confirmed gradual data recovery with no data loss.
We are investigating an issue causing Next-Gen WAF (NGWAF) dashboard to display blank or missing performance data for some customers. This is a visible issue only - NGWAF protection and services are no impacted. Our engineers are actively working to diagnose the contributing factor. We will provide another update as more information becomes available or within the hour
All other products and services are unaffected by this incident
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Latest Updates ( sorted recent to last )
3 days ago - at 08/24/2026 04:16PM
[in progress]
Engineering has deployed a fix and have confirmed a gradual recovery to missing NGWAF dashboard data. Dashboard data is gradually backfilling and catching up — no data has been lost. Engineers are continuing to monitor the recovery.All other products and services are unaffected by this incident.
3 days ago - at 08/24/2026 03:55PM
Our engineers believe we have identified contributing factor causing missing dashboard data in NGWAF.NGWAF protection and service are not impacted — this affects dashboard visibility only.All other products and services are unaffected by this incident.
3 days ago - at 08/24/2026 03:20PM
We are investigating an issue causing Next-Gen WAF (NGWAF) dashboard to display blank or missing performance data for some customers. This is a visible issue only - NGWAF protection and services are no impacted. Our engineers are actively working to diagnose the contributing factor. We will provide another update as more information becomes available or within the hour
All other products and services are unaffected by this incident
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