Outage in Fastmail

Issues with logging into the account and sending emails.

Resolved Major
September 03, 2024 - Started 4 months ago - Lasted about 3 hours

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Outage Details

Currently, outgoing emails are broken. The issue has been identified and a resolution is currently in progress.
Components affected
Fastmail Mail delivery
Latest Updates ( sorted recent to last )
IDENTIFIED 4 months ago - at 09/03/2024 07:15AM

Currently, outgoing emails are broken. The issue has been identified and a resolution is currently in progress.

IDENTIFIED 4 months ago - at 09/03/2024 07:21AM

We have identified a potential issue where users may be unable to log into their accounts. We are currently investigating the cause.

MONITORING 4 months ago - at 09/03/2024 08:22AM

This incident has been resolved. No mail has been lost as a result of this incident, although delivery of some mail was delayed. We are continuing to monitor.

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