Outage in Fastmail

Fastmail help pages are currently unavailable

Resolved Major
December 31, 2024 - Started 10 months ago - Lasted about 7 hours

Incident Report

Customers are having issues accessing our help pages. We are currently investigating this incident.
Components affected
Fastmail www.fastmail.com Fastmail Web client and mobile app Fastmail Mail delivery Fastmail Calendar (CalDAV) Fastmail Mail access (IMAP/POP) Fastmail Support Tickets Fastmail General Availability Fastmail File storage (WebDAV) Fastmail Contacts (CardDAV)

Need to monitor Fastmail outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
INVESTIGATING 10 months ago - at 12/31/2024 12:14AM

Customers are having issues accessing our help pages. We are currently investigating this incident.

IDENTIFIED 10 months ago - at 12/31/2024 05:04AM

Due to a problem at an external provider, our help pages remain unavailable. All Fastmail systems (mail, calendars, contacts, etc.) are still up and running.

Latest Fastmail outages

Some users are experiencing delayed mail delivery - about 1 month ago
Interrupted access to Fastmail services - about 2 months ago
Issues with mail access - 2 months ago
Issues with third-party DNS service provider, Fastmail not impacted - 2 months ago
Interrupted access to Fastmail services - 3 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook