Outage in Fastmail

A problem with an IMAP server is disrupting Fastmail access for some users.

Resolved Minor
January 14, 2025 - Started 10 months ago - Lasted about 3 hours

Incident Report

We are currently investigating this incident.

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Latest Updates ( sorted recent to last )
INVESTIGATING 10 months ago - at 01/14/2025 09:28AM

We are currently investigating this incident.

IDENTIFIED 10 months ago - at 01/14/2025 10:11AM

Some customers are facing disruptions in accessing Fastmail services due to a failure in one of our mail servers. We are working to restore service and ensure that no data is lost.

IDENTIFIED 10 months ago - at 01/14/2025 11:46AM

We're making progress on restoring service and most users should see no issues at this time.

MONITORING 10 months ago - at 01/14/2025 11:55AM

The issue has been resolved, and Fastmail access has been restored for all users. We are continuing to monitor.

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