Outage in Fastmail
A problem with an IMAP server is disrupting Fastmail access for some users.
Resolved Minor
January 14, 2025 - Started over 1 year ago
- Lasted about 3 hours
Incident Report
We are currently investigating this incident.
Components affected
Fastmail Web client and mobile app Fastmail Calendar (CalDAV) Fastmail Mail access (IMAP/POP) Fastmail General Availability Fastmail Contacts (CardDAV)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
over 1 year ago - at 01/14/2025 09:28AM
We are currently investigating this incident.
IDENTIFIED
over 1 year ago - at 01/14/2025 10:11AM
Some customers are facing disruptions in accessing Fastmail services due to a failure in one of our mail servers. We are working to restore service and ensure that no data is lost.
IDENTIFIED
over 1 year ago - at 01/14/2025 11:46AM
We're making progress on restoring service and most users should see no issues at this time.
MONITORING
over 1 year ago - at 01/14/2025 11:55AM
The issue has been resolved, and Fastmail access has been restored for all users. We are continuing to monitor.
Latest Fastmail outages
Interrupted access to Fastmail services - about 1 month ago
Interrupted access to Fastmail services - 2 months ago
Interrupted access to Fastmail services - 3 months ago
Internet routing issues affecting Australian Fastmail users - 3 months ago
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