Outage in Fastmail

Some users are experiencing difficulties accessing their mail on webmail and IMAP clients.

Resolved Minor

February 05, 2025 - Started 17 days ago - Lasted about 10 hours

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Outage Details

No mails have been lost and we are continuing to work on a fix. Affected customers can contact support for assistance at fastmail.com/support

Components affected

Fastmail Web client and mobile app Fastmail Mail access (IMAP/POP)

Latest Updates ( sorted recent to last )

IDENTIFIED 18 days ago - at 02/05/2025 06:00AM

No mails have been lost and we are continuing to work on a fix. Affected customers can contact support for assistance at fastmail.com/support

IDENTIFIED 17 days ago - at 02/06/2025 02:41AM

We are still working on resolving this issue for affected customer.

MONITORING 17 days ago - at 02/06/2025 04:40AM

The issue has been addressed for affected customers. We are continuing to monitor.

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