Outage in Fastmail

Paddle Payment Processing Issues

Resolved Minor
August 13, 2025 - Started 3 months ago - Lasted 44 minutes

Incident Report

Our payment provider, Paddle, is currently experiencing issues which may cause errors or delays during checkout. Paddle’s team is working to resolve the problem. We'll provide an update here when we have more to share. For updates directly from Paddle, see u003chttps://paddle.status.io/u003e.
Components affected
Fastmail General Availability

Need to monitor Fastmail outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 08/13/2025 02:56AM

Our payment provider, Paddle, is currently experiencing issues which may cause errors or delays during checkout. Paddle’s team is working to resolve the problem. We'll provide an update here when we have more to share. For updates directly from Paddle, see u003chttps://paddle.status.io/u003e.

MONITORING 3 months ago - at 08/13/2025 05:36AM

Paddle engineers have identified the cause of the incident and have taken steps to resolve the issue.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook