Outage in Fastmail
Paddle Payment Processing Issues
Resolved Minor
August 13, 2025 - Started 3 days ago
- Lasted 44 minutes
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Outage Details
Our payment provider, Paddle, is currently experiencing issues which may cause errors or delays during checkout. Paddle’s team is working to resolve the problem. We'll provide an update here when we have more to share. For updates directly from Paddle, see u003chttps://paddle.status.io/u003e.
Components affected
Fastmail General AvailabilityLatest Updates ( sorted recent to last )
INVESTIGATING
3 days ago - at 08/13/2025 02:56AM
Our payment provider, Paddle, is currently experiencing issues which may cause errors or delays during checkout. Paddle’s team is working to resolve the problem. We'll provide an update here when we have more to share. For updates directly from Paddle, see u003chttps://paddle.status.io/u003e.
MONITORING
3 days ago - at 08/13/2025 05:36AM
Paddle engineers have identified the cause of the incident and have taken steps to resolve the issue.
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