Outage in Fastmail
Interrupted access to Fastmail services
Resolved Minor
August 15, 2025 - Started 9 months ago
- Lasted about 7 hours
Incident Report
We believe that the issue preventing some users from accessing Fastmail services should now be resolved. No mail has been lost. We are continuing to monitor.
Components affected
Fastmail Web client and mobile app Fastmail Calendar (CalDAV) Fastmail Mail access (IMAP/POP) Fastmail Support Tickets Fastmail File storage (WebDAV) Fastmail Contacts (CardDAV)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
9 months ago - at 08/15/2025 03:30PM
We believe that the issue preventing some users from accessing Fastmail services should now be resolved. No mail has been lost. We are continuing to monitor.
INVESTIGATING
9 months ago - at 08/15/2025 03:00PM
Some users are experiencing interrupted access to Fastmail services. We're looking into this.
MONITORING
9 months ago - at 08/15/2025 04:59PM
We have switched to an alternate network path for inbound traffic. This should resolve the issue that some users were experiencing accessing Fastmail services. No mail has been lost. We are continuing to monitor the situation.
INVESTIGATING
9 months ago - at 08/15/2025 04:00PM
Some users are still unable to access Fastmail services. We believe this is related to a networking issue as it is only impacting a subset of users. Our team is continuing to investigate this.
MONITORING
9 months ago - at 08/15/2025 08:52PM
We believe that switching to an alternate network path for inbound traffic has resolved this issue. We are still monitoring the situation to ensure that there are no further service interruptions.
Latest Fastmail outages
Interrupted access to Fastmail services - about 1 month ago
Interrupted access to Fastmail services - 2 months ago
Interrupted access to Fastmail services - 3 months ago
Internet routing issues affecting Australian Fastmail users - 3 months ago
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