Outage in Fastmail
Interrupted access to Fastmail services
Resolved Minor
August 15, 2025 - Started about 22 hours ago
- Lasted about 7 hours
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Outage Details
We believe that the issue preventing some users from accessing Fastmail services should now be resolved. No mail has been lost. We are continuing to monitor.
Components affected
Fastmail Calendar (CalDAV) Fastmail Mail access (IMAP/POP) Fastmail File storage (WebDAV) Fastmail Contacts (CardDAV) Fastmail Web client and mobile app Fastmail Support TicketsLatest Updates ( sorted recent to last )
MONITORING
about 22 hours ago - at 08/15/2025 03:30PM
We believe that the issue preventing some users from accessing Fastmail services should now be resolved. No mail has been lost. We are continuing to monitor.
INVESTIGATING
about 23 hours ago - at 08/15/2025 03:00PM
Some users are experiencing interrupted access to Fastmail services. We're looking into this.
MONITORING
about 21 hours ago - at 08/15/2025 04:59PM
We have switched to an alternate network path for inbound traffic. This should resolve the issue that some users were experiencing accessing Fastmail services. No mail has been lost. We are continuing to monitor the situation.
INVESTIGATING
about 22 hours ago - at 08/15/2025 04:00PM
Some users are still unable to access Fastmail services. We believe this is related to a networking issue as it is only impacting a subset of users. Our team is continuing to investigate this.
MONITORING
about 17 hours ago - at 08/15/2025 08:52PM
We believe that switching to an alternate network path for inbound traffic has resolved this issue. We are still monitoring the situation to ensure that there are no further service interruptions.
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