Outage in Fastmail

Interrupted access to Fastmail services

Resolved Minor
September 03, 2025 - Started about 2 months ago - Lasted about 1 hour

Incident Report

Some users are experiencing interrupted access to Fastmail services. We're looking into it.
Components affected
Fastmail Web client and mobile app Fastmail Calendar (CalDAV) Fastmail Mail access (IMAP/POP) Fastmail File storage (WebDAV) Fastmail Contacts (CardDAV)

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 09/03/2025 01:50PM

Some users are experiencing interrupted access to Fastmail services. We're looking into it.

MONITORING about 2 months ago - at 09/03/2025 02:18PM

We have identified the cause of the issue and have implemented a fix. We are continuing to monitor. No mail has been lost.

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